Privacy Policy

Rubbish Go SA ("we", "us" or "our") is a rubbish removal business based in Adelaide, South Australia. This Privacy Policy explains how we handle information you submit through our website.

Information We May Collect

When you contact us or request a quote through our website, we may collect information you voluntarily provide, including:

• Full name
• Phone number
• Email address
• Suburb
• Type of rubbish
• Message or job details
• Photos uploaded by customers
• Any other information you choose to provide through our contact or quote forms

How We Use Your Information

We may use the information you provide to:

• Respond to your enquiries
• Provide rubbish removal quotes
• Assess jobs
• Contact you about your request
• Schedule services
• Provide customer support
• Improve our services where appropriate

Customer-uploaded photos may be used to assess the quantity and type of rubbish and to help prepare a quote. We do not sell your personal information.

How We Handle Personal Information

We handle your personal information in accordance with applicable Australian privacy law. Your information is used for the purposes set out above and is generally only disclosed to the extent necessary to provide our services or where required by law.

How Information Is Protected

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Accessing and Correcting Your Information

You may request access to, or correction of, the personal information we hold about you. If you believe the information we hold is inaccurate, incomplete or out of date, please contact us using the details below and we will take reasonable steps to address your request.

Privacy Enquiries or Complaints

If you have an enquiry or complaint about how we have handled your personal information, please contact us using the details below. We will endeavour to respond to your enquiry or complaint in a timely manner.